FREQUENTLY ASKED QUESTIONS (FAQs)

1. How much does a system cost?

Our brochures includes prices and installation cost. See below:

2. Why You Need a Water Filter System?

The water we receive from scheme water has travelled through several kilometres of aging pipelines before reaching our homes! During this journey, various factors can affect the water quality, including taste, smell, and suspended particles from the pipeline.

Furthermore, the water undergoes treatments such as chlorination for disinfection, resulting in a pungent taste and odor. To address these concerns and ensure high-quality, great-tasting water, the best solution is to install a water filter system at home or in the office.

At Waterfilter.com.au, we offer a range of options to suit your needs and budget, helping you enjoy clean, refreshing water without compromising on quality.

3. Why Choose a Water Filter System Over Bottled Water?

The cost savings over time provide a clear advantage! Bottled water is significantly more expensive than installing a water filter system at home. Moreover, bottled water has its own environmental concerns, including the contribution to plastic waste and the risk of microplastics contaminating the water. With a water filter system installed directly on your tap at home, you not only save money but also reduce plastic waste and the potential ingestion of microplastics.

4. How to Choose the Right Water Filter System?

Selecting the ideal water filter system depends on factors like water quality and quantity needed at your location. Explore our website for various products, their applications, and suitability. If you’re unsure, reach out to us via phone or email. We’re here to assist you in finding the perfect product for your needs.

5. Buying Water Filter Systems and Accessories Online

Absolutely! Simply choose the items you need and add them to your shopping cart on our website. Once you’ve selected everything, review your order and complete your purchase online using any of the available payment methods at checkout.

Shipping costs will vary based on your selected items and delivery location, which you’ll see at the final checkout before payment. Rest assured, there are no hidden costs associated with our products. Please note that some items may require installation by a licensed plumber, which would be the only additional cost.

6. How often we need to replace the filter cartridges?

Although it depends on the inlet quality of the water like how turbid or how much-dissolved particles are there etc. The standard recommendation is to replace them once in 12 months.

7. Does the Water Filter System Remove Lead from Drinking Water?

Absolutely! All our water filter systems effectively remove lead. Lead can leach into water from pipelines or solder used in pipe fittings, posing significant health risks to individuals of all ages. Our water filtration systems eliminate this hazard, ensuring safe and clean drinking water for you and your family.

8. Does it work with rainwater?

When choosing a filtration system with an Aragon Filter, you can rest assure that bacteria, viruses and parasites will be removed from your rainwater tank.

9. Is the system Watermark and NSF certified?

Yes, all our under sink systems, reverse osmosis systems and whole house water filters are Watermark certified and all the filters are NSF certified.

10. Does the system come with a warranty?

Yes, all our water filtration systems come with 5 years warranty for components and any manufacturing defects. The warranty gets extended by replacing your filters regularly as per instructions.

11. Does it require a licensed plumber to do the installation of the system?

Yes, as it requires handling of the main water pipeline to the property, only licensed plumber is authorized to do the installation. However, maintenance like a replacement of filter cartridges etc does not require plumber services. Where there is no handling of the main water pipeline, DIY can be undertaken. Talk to us before making the decision.

12. What payment options available?

Can be paid using EFTPOS, Bank transfer, or over the phone.

We also proudly provide an ongoing after sales support service from our Customer Service Centre to both serviceable and non-serviceable areas across Australia.

If you have any questions or queries about our serviceable areas, or you would like to book in a service, please contact our team directly on 1300 70 1300.